Sell a promise, not just a product
with Scott Galloway
April 29-May 7, 2024
2-week sprint
UPGRADE TO MEMBERSHIPWelcome to the Brand Strategy Sprint
When customers think of your business, do they feel a gut-level emotion like freedom or belonging? Or do they think of technical features or nothing at all? If it’s the latter, you need to learn how to build a stronger brand.
Module 1
Brands are the intangible associations that exist in the hearts and minds of consumers. They’re difficult to define, measure, and quantify. But as the three lines framework demonstrates, the strongest brands in the world drive incredible (and quantifiable) benefits including margin, market share, and stakeholder value.
Lesson 1: Three lines of business
Brands exist in the hearts and minds of consumers — they’re difficult to quantify, measure, and evaluate. So how does something so unquantifiable, brand, create shareholder and stakeholder value? It all comes down to the top line in our three lines of business framework: perceived value.
Lesson 1 case study: Ford vs. Ferrari
Ford vs. Ferrari isn’t just an Oscar nominee — it’s also a great case study into the three lines of business framework. Ford and Ferrari both use brand to increase perceived value to consumers. But Ford keeps prices low, unlocking incredible market share, whereas Ferrari increases prices, unlocking best-in-class margins.
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Module 2
The hard part about brand-building isn’t what to do; it’s what not to do. So before we dive into creating a strong brand identity, we’ll unpack two brand strategy frameworks: the clock model and three hurdles framework. Each framework provides a roadmap to prioritize investments and solve pressing strategic decisions facing brand builders (and business leaders) today.
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Module 3
Building a strong brand identity is core to the success of every organization. But it’s also incredibly challenging. Conducting a brand audit, understanding your brand image, and building out the key components of your aspirational brand identity are essential skills that every brand builder must hone.
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Module 4
Once you’ve built your brand identity model, you must bring it to life. That’s where laddering and quality cues come in. Each strategy can bring your brand to life across all portions of the clock (consumer journey). However, successful laddering and quality cues must also satisfy the three hurdles to truly drive shareholder value.
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Module 5
As a brand grows and evolves, extensions become imperative. That’s where brand architecture and global branding come in. Extending into different sub-brands, endorsed brands, and invisible brands must be done in a clear and compelling way; otherwise, it doesn’t matter how strong your brand identity is. Global extensions must leverage the best of local talent while retaining a strong brand essence globally. In each case, the brand architecture framework and thermometer model provide a roadmap for brand extension decisions.
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Module 6
There’s more to brand strategy than building a strong, sustainable brand —there’s also protecting it. Swift, compelling crisis management is key to the success of any brand (and any leader or manager). And it all comes down to three simple rules: acknowledge the issue, have the top leader respond, and overcorrect.
Sample 2-week Sprint Calendar
Section courses are build around the tight schedules of busy, full-time professionals.
Mon
Tues
Weds
Thurs - Pre Sprint
Meet your TA and cohort
Fri - Pre Sprint
Watch a welcome video from your professor
Mon - Week 1
Watch your day 1 lesson content
Tues - Week 1
Weds - Week 1
Watch your day 2 lesson content
Thurs - Week 1
Fri - Week 1
Watch your day 3 lesson content
Mon - Week 2
Watch your day 4 lesson content
Tues - Week 2
Weds - Week 2
Livestream
Thurs - Week 2
Attend the guided project workshop
Fri - Week 2
Mon - Post Sprint
Submit your project
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Professor and TA interaction. Our world-class professors and teaching staff are here to help you make the most of the experience.
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Lifetime network. Connect with professionals from 60+ countries and across industries to gain fresh perspective from like-minded leaders.
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High-impact project. Apply the frameworks and strategies from the sprint to a real problem at work.